At Servitek, we took advantage of the break forced by COVID-19 last spring to review a number of our processes and launch new projects, all to serve you better.

Adapting to the upheaval of the pandemic, we seized opportunities to be ready for the restart. We made the most of the lockdown to restructure our customer service.

Going a step BEYOND

We reshaped our customer service team to provide closer monitoring of your orders. We analyze your buying habits to anticipate your needs, and we don’t hesitate to contact you to talk about them. Our goal is to ensure we have the products you need in stock, so we can deliver them when you want them.

The new procedures enable us to collaborate more closely with our suppliers and customers. These changes will also ensure a faster, more fluid flow information, which will improve our service to you.

READY to serve you

The increase in construction and renovation projects brought about by the lockdown led to a sharp rise in demand for our products. Luckily, our solid experience with high purchasing volumes ensured we could handle this unprecedented increase.

Rest assured that we continue to innovate to respond better to your needs, as we have done for over 30 years. To this end, we have stepped up a number of projects and are preparing to introduce other new developments.